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Customer Help Centre

Q.

Can I send to a P O Box address?

A.

Because most of our services have to be signed for on receipt, we unfortunately cannot send to P O Boxes because we cannot obtain a signature on receipt.

Please note that the following addresses are also considered to be P O Box addresses and as such we would be unable to deliver to them: 

Post Restante a la Post - France 

das Postfach - Germany

Packstation - Germany 

Post Restante - Sweden 

Apartado de correos  - Spain

Postbus - Netherlands

Can I send to a BFPO address?

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