The below guidelines are to make sure your parcel gets from you to your recipient in the best possible condition

Boxes

• Box must be closed with 6 flat sides.
• Box must be strong enough to hold the weight of its contents without the box becoming misshapen.
• Use a good quality parcel tape.

Irregular Shapes

• Ensure all content fits within a 6 sided box where all of the sides are flat.

Fragile Items (Items will not receive compensation)

• Must have ample padding.
• Examples of padding include bubble wrap, inflatable packaging, polystyrene peanuts, foam enclosures, crumpled newspaper.

Bottle and Liquids

• Containers securely sealed.
• Over bagged prior to putting it into the box (to prevent liquid spill and contamination).
• Minimum of a 2 ply box.

Tyres

• Must be packed in a 6 sided box where all of the sides are flat.
• Box must be strong enough to hold content without being misshapen.
• Only 1 tyre per box.

Documents and Small Items

• Place in a sturdy envelope or jiffy bag.
• Ensure envelope or bad is not overfilled and is sealed closed.

Branded High Value Goods

• Ensure item is fully boxed, even if within its own branded box.
• Ensure all branding is completely covered but not using black shrink wrap.
• Item must be suitably padded to prevent breaking.

Metal Items

• Ensure packaging protects item from injuring staff or from ruining other items.
• Ensure packaging is padded and within a 6 sided, flat box.

Cylindrical Items

• Package all cylindrical items in a 6 sided box where all the sides are flat or a pyramid tube.
• We will not collect items that are cylindrical.