Customer Help Centre
Q.
Packing advice and guidance
A.
Packing advice and guidance
- Choose the right packaging for your items. Boxes made of corrugated cardboard with good quality outer liners, tubes for rolled paper and heavy-duty double-layered board for valuable items.
- Choose the size of the package according to its content. Under-filled boxes are likely to collapse; overloaded ones may burst.
- Consider strength, cushioning, and durability when selecting your wrapping supplies.
- Fill all spaces in your package with a suitable filler such as polystyrene chips or even shredded paper.
- If you are re-using a box ensure it is in good shape and not worn out. Once a cardboard box is damaged it becomes weaker.
- Couriers use scanners to read labels so make sure yours are clearly displayed and securely attached, and remember to remove any old labels.
- Use strong tape to seal and secure your box.
- Carefully pack fragile or delicate items individually, place on a bed of cushioning, put cushioning all around the sides and place in the centre of your package to minimise the risk of damage.
- Check that the items you are sending are not on the Prohibited or restricted items list Couriers are not allowed to send certain items and other items will not have any protection cover.
- For peace of mind we recommend you take protection cover for your parcel. On occasion accidents do happen and we believe it’s best to take protection cover rather than looking back in hindsight.
The advice is for guidance only and Inter Ocean Freight Delivery Service.co.uk can not accept any responsibility for loss or damage as a consequence of the information provided. It is the responsibility of the person(s) sending the parcel to make sure that the items are securely and correctly packaged.
For further and more specific packaging advice, please click here.