Customer Help Centre
Q.
How do I request that my parcel is stopped and returned to me?
A.
If you require the parcel to be returned to the sender then you would need to request this before the parcel is delivered.
We would need to be talking to the contract holder (whoever paid and ordered the service) to be able to handle such a request.
Please follow the link to live chat on the right so that we can assist you with your request.
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