Customer Help Centre
Q.
Why doesn’t the order process accept my postcode?
A.
Our order process is made to be as simple and easy as possible however complications can occur with postcodes sometimes.
You may get an error message regarding your postcode for various reasons.
This is to ensure that parcels can be delivered correctly and on time without address issues.
Please make sure that the postcode matches the town and county.
It should also be in the correct format without any symbols.
If you are still having difficulties after this then please follow the live chat link on the right to allow us to assist you.
Live Help
Talk to an operator