Customer Help Centre

Can I send to a P O Box Address?

Because our services have to be signed for on receipt, we unfortunately cannot send to P O Boxes.... (read more)
Are Inter Ocean Freight Delivery Service able to carry my parcel?

We do have a list of prohibited items which we cannot carry at all. We also have a list of ... (read more)
What do you mean by volumetric weight?

Parcel weights are calculated on a volumetric basis based on both weight and dimensions so t... (read more)
Will I need to print a label to use this service?

Unfortunately, you would require the printed labels to use the service with Inter Ocean Freight Delivery Service.If you d... (read more)
What is Inter Ocean Freight Delivery Service and how does it differ to emn-logistics.com?

Inter Ocean Freight Delivery Service is a pay as you go courier service which is perfect for individuals or small busines... (read more)